How To Prepare For Your Eye Exam
Special COVID-19 Office Policies
We have instituted new office procedures to ensure the safety and health of you and our staff. One thing has not changed: your eyes are precious! In the interest of safety and to make efficient use of our time together, read the following:
- new patients should preregister online (see above) and email us your completed form prior to your first visit to see Dr. Sciberras
- arrive 10 minutes before your exam time
- allow 45 minutes in your schedule for your appointment time
- please only bring 1 family member maximum to accompany you, if necessary when accompanying a minor, a translator is required, or if the patient needs physical/cognitive assistance
- bring your eyeglasses, even if you seldom use them
- if you wear contact lenses, bring them in their case
- if you have your most recent contact lens information, such as the boxes they are packaged in, or your most recent prescription, bring that information as well
- bring a list of all your medications, prescription or non-prescription, including vitamins
- if you have been referred by your doctor, advise the staff at the time of booking and provide a hard copy prior to your visit
- provide your OHIP number prior to your visit if you are under 20, over 65 or have diabetes
- check your vision insurance if applicable prior to your exam; we will not be calling insurance providers to find out coverage during your visit
- bring a list of questions or concerns you may have and be upfront with all information
- if you are interested in contact lenses or a laser eye surgery consultation, or any other special considerations, please mention this to staff when booking your appointment and again when you arrive
- all visitors to the office are required to wear a mask, if you do not have one, we will provide one for you at a cost of $5/mask (please bring your own mask to help our front line workers). Proceeds go to local youth programs.
- we can direct bill in many cases, but only if you are already aware of your insurance coverage, in some cases direct billing is made to the patient, so the patient will be responsible for any fees at the time of visit
- we require full 24 hours notice for cancelled or rescheduled appointments
It may be required to conduct a dilated fundus or retinal exam – your pupils will be dilated and you will experience some blurred vision and light sensitivity for up to 3 hours after your exam, so having a pair of sunglasses or a driver is advisable. If this is not possible, a second visit may be required to complete all testing. Patients most likely to be dilated are diabetics, seniors, patients with very small pupils, patients with high myopia or nearsightedness, patients complaining of sudden vision loss, flashes or floaters.
We look forward to serving you and all of your eye care needs. To learn about common eye conditions and their treatment, click here.
At our clinic, your vision matters to us.