Preparing For Your Eye Exam

In the interest of safety and to make efficient use of your exam time, please read the following:

new patients must register online at the time of booking using this Registration Form
allow 60 – 75 minutes in your schedule for your appointment
please arrive 10 minutes before your exam time to allow for pretesting
48-hour notice is required to cancel or reschedule an appointment – a $99 charge applies if not provided
arriving late for an appointment may require your appointment to be rescheduled or completed over 2 visits – additional fees apply
bring only one family member if necessary when: the patient is a minor, language barriers exist, or if the patient requires physical assistance
bring any eyeglasses you use or the last prescribed to your appointment
if you use contact lenses, bring any relevant information with you
bring a list of all current medications, eyedrops, and vitamins you are taking
if you have a doctor’s referral, please advise the staff at the time of booking and provide an email copy of the referral
new patients with diabetes need to provide proof prior to your appointment
if you require any forms filled, they should be sent by email in advance to info@yourvision.ca
verify your insurance coverage before your visit. Any services or products not covered by third-party insurers are the responsibility of the patient at the time of the appointment
we direct bill in most cases, however, sometimes payments are made directly to the patient, so the patient will be responsible for any fees for services rendered at the time of the appointment
a 50% deposit is required for all product orders, and 100% payment for services rendered at the time of your visit
No FOOD or DRINK is permitted in the clinic

We’re able to directly bill the following insurance providers for eye exam services and eye care products: Accerta, Beneva, Blue Cross, Canada Life, Canda Life -PSHCP, Empire Life, Equitable Life, First Canadian, Green Shield, Manulife, Maximum Benefit, Standard Life, Sun Life, SSQ, Group Source, Group Health, Chambers of Commerce Group, Claim Secure, Cowan, Desjardins, Great-West Life, Industrial Alliance, Maximum Benefit, Manion, Johnston Group, Canadian Construction Workers Union, GMS Carrier 49 and 50, Liuna Local 183 and 506, Telus, Adjudicare, International Refugee Program, People Corporation, RWAM, Simple Benefits, Union Benefits, UV insurance and Johnson Inc.

eyewear and customized contact lenses cannot be cancelled once the order is placed
prepare a list of questions/concerns you may have and present them at the start of your exam
if you are interested in contact lenses, laser eye surgery, or any other special considerations, please bring this to the attention of our staff at the time of booking or the start of your appointment

Important Things to Know:

Parking is free on weekends and on weekdays after 4 pm
all office visits are by appointment only
we offer digital retinal imaging to aid in the evaluation and monitoring of eye health
we offer advanced testing, including OCT of the cornea, optic nerve and macula, axial length measurement, and visual field assessment – applicable fees will be advised at the time of your exam for all recommended or required testing

Digital Retinal Imaging provides clear, true-color photography of the retina and optic nerve. Some of the benefits of using retinal imaging are:

easily demonstrate a healthy eye or detect disorders
provides our doctor a more sophisticated, confident perspective than he could get by other observation techniques
the chance for you to view and discuss image findings with the doctor at the time of your evaluation
high-resolution and wide view of important retinal features allowing for a more comfortable patient experience, as less bright light will be required to examine your eyes
a permanent record for your file, allowing the eye care professional the ability to view and compare images each year to help detect subtle structure changes
our camera can image through cataracts, making diagnosis more accurate
image copies are emailed to you for your records

OCT, part of an ADVANCED EYE EXAM, maps details of important structures of the eye. It helps establish a baseline and can detect early stages of diseases, when treatment is most effective.

Corneal tomography allows mapping of the cornea’s shape, which is often needed for fitting specialty contact lenses, refractive surgery, and myopia management.

Please request ADVANCED EYE EXAM if you want OCT scans as part of your next eye health assessment.

At the time of your exam, it may be required to conduct a dilated retinal exam. This means your pupils will be dilated and you will experience blurred vision and light sensitivity for up to 3 hours after your exam. Having a pair of sunglasses or a driver is advisable in these circumstances. If this is not possible, a second visit may be required to complete all testing – additional fees may apply.

Patients most likely to require same-day dilation include patients with diabetes, seniors, patients with very small pupils, lazy eye, those with high myopia or nearsightedness, retinal disease, optic nerve disease, patients complaining of sudden vision loss, flashes, and/or floaters, etc.

We look forward to serving all of your eye care needs. Please note we offer many of the treatments we prescribe. This is for your convenience, to ensure the quality of care you receive, and to aid in treatment compliance. To learn about our eye care products, click here.

You can now browse our frame selection before your visit using our Virtual Try-On.

If it is your first visit to the office, please remember to submit your online registration form for doctor’s review: PATIENT REGISTRATION FORM.

Book your next eye exam here.

Your vision matters to us.